Senior Client Manager (Employee Benefits)

About the Role The client is seeking an experienced Employee Benefits professional to manage a portfolio of corporate clients, providing strategic advice across benefit design, renewals, insurer negotiations and program optimisation. The role combines client management, analytics, consulting and business development, with a strong focus on retention and portfolio growth. Key Responsibilities • Manage and grow a portfolio of corporate Employee Benefits clients, building relationships with HR, Finance and senior stakeholders. • Lead the end-to-end renewal process, including strategy, placement, insurer negotiations, implementation and ongoing servicing. • Analyse claims, utilisation, loss ratios, premiums and employee demographics to provide actionable recommendations. • Advise clients on benefit design, benchmarking, cost optimisation and insurer strategy. • Prepare and present renewal reports, programme reviews and recommendations to senior stakeholders. • Manage complex service and claims escalations in partnership with insurers and internal teams. • Support new business opportunities, tenders, proposals and client pitches. • Identify cross-selling opportunities while ensuring strong governance, compliance and service standards. Requirements • 7+ years of Employee Benefits broking, consulting or client management experience. • Strong experience managing corporate clients, renewals, placements and insurer negotiations. • Good understanding of claims analytics, loss ratios, benefit benchmarking and program design. • Strong commercial, presentation and stakeholder management skills. • Experience with flexible benefits, regional programs or benefit harmonisation would be advantageous. Only shortlisted candidates will be responded to; therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted. Reg. No. R2199597 BeathChapman Pte Ltd Licence no. 16S8112