Store Supervisor

Job Description • Handle the daily operations of the store • Responsible for financial performance of the store, including profit & loss and implement appropriate cost control measures • Manage the store’s budget and forecasts to meet or exceed management expectations • Maximize profitability of the stores • Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes • Supervise food and operational safety to ensure a comfortable environment for the customers • Provide efficient and professional service to customers • Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction • Control labour through effective manpower scheduling and monitor leave of staff • Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment • Manage, supervise and groom a team members to ensure maximum utilization of manpower allocated • Handle all store's administrative duties and any ad-hoc duties from store managers from time to time Job Requirements • Minimum of 2 years management experience in Food & Beverage industry • Excellent communication & interpersonal skills • Possess good organizational and management skills • Possess good working attitude