Discipline Support Officer(School)

🏫 School: St Andrew’s School (Secondary) 📍 Location: 15 Francis Thomas Drive, Singapore 359342 📅 Contract: 1 January 2027 – 31 December 2027 🔄 Option to Extend: 1 January 2028 – 31 December 2028 📌 Employment Type: Contract 🕐 Working Hours • Monday–Thursday: 9:00 AM–4:30 PM, inclusive of 1-hour lunch break • Friday: 8:00 AM–12:30 PM, no lunch break • No service required on Saturdays, Sundays, gazetted public holidays and school holidays. 🎯 Job Summary St Andrew’s School (Secondary) is seeking a Discipline Support Officer to support the school’s disciplinary administration and operations. The role involves student misconduct investigations, student engagement, pastoral support, supervision, conflict de-escalation and maintaining a safe school environment. 🔧 Key Responsibilities Fact-Finding & Investigation • Assist the Discipline Team in investigating student misconduct and bullying cases. • Conduct fact-finding in accordance with school guidelines and processes. • Gather relevant information objectively and accurately. • Document investigation findings and maintain proper case records. Student Engagement & Pastoral Care • Engage students involved in disciplinary cases, including offenders and victims. • Provide appropriate pastoral support and guidance. • Build positive relationships with students, particularly those considered at-risk. • Identify early warning signs of behavioural issues and escalate concerns to relevant school personnel. • Support safety plans for affected students. • Monitor student well-being following disciplinary incidents. Supervision & School Safety • Provide an adult presence at identified locations during key periods such as before school, recess, dismissal and lesson transitions. • Conduct regular patrols to promote positive student behaviour. • Respond to student misconduct, conflicts and other student-management concerns. • Support the de-escalation of student conflicts. • Refer students safely to the appropriate school personnel. • Monitor students serving school-based disciplinary consequences or interventions when required. • Identify environmental or situational factors contributing to recurring disciplinary issues and recommend preventive measures. 🎓 Qualifications • Minimum GCE N-Level Certificate . 💼 Experience • Minimum 1 year of relevant experience working in a school or equivalent environment . • Prior experience in the Singapore Armed Forces, Singapore Police Force, other relevant uniformed services and/or schools is relevant, particularly in:LeadershipInvestigationTrainingPersonnel managementCommunity engagementOperational responsibilities • Experience working with youths or in an educational environment is advantageous. 📋 Required Skills • Strong interpersonal and student engagement abilities. • Effective communication and interviewing skills. • Good analytical and investigative abilities. • Conflict management and de-escalation skills. • Strong organisational and case management capabilities. • Ability to maintain accurate documentation and follow up cases promptly. • Ability to work effectively with school personnel, parents and external agencies. • Familiarity with restorative practices, student support frameworks and case management processes. • Ability to exercise sound judgement and maintain strict confidentiality. • High level of professionalism, integrity, resilience and adaptability.