Project Manager-Content Management Systems (CMS)

Role Purpose Responsible for project governance, stakeholder engagement, and delivery oversight for website maintenance and enhancement services. Primary Responsibilities Stakeholder & Requirements Management • Act as the main contact point for all website maintenance and enhancement matters. • Conduct requirements gathering and analysis activities. • Engage stakeholders to understand both business and technical requirements. • Convert business requirements into functional specifications and implementation plans. Project Delivery Management • Manage maintenance and enhancement requests throughout the project lifecycle. • Plan and control schedules, resources, dependencies, risks and deliverables. • Oversee enhancement implementation, including template modifications, content optimisation and system improvements. Service Quality & Operations • Ensure web services meet agreed standards for availability, performance, security and quality. • Coordinate with hosting, security and technical teams to ensure operational stability. • Work with Operations Support Engineers to address security-related enquiries within required compliance timelines. Testing & Deployment • Oversee SIT and UAT activities. • Obtain necessary approvals prior to production deployment. Governance & Compliance • Ensure adherence to ICT security requirements, Digital Service Standards (DSS), IM8 requirements and audit obligations. • Prepare progress reports, issue logs and utilisation reports. • Maintain project documentation, change records and handover materials. Relevant Experience • Experience managing website maintenance and enhancement projects. • Experience covering requirements gathering, project planning, release coordination, issue management and stakeholder coordination. • Familiarity with Content Management Systems (CMS) , content governance, release management and enhancement planning. • Experience managing Sitefinity or Sitecore websites hosted on a Government Content Website Platform will be advantageous.