Senior Project Manager(Microsoft Power, Sharepoint)

About the Role The Project Manager will support corporate service functions and be assigned to one of two key workstreams: • Supporting a strategic Business Process Outsourcing (BPO) programme covering grants, finance, HR administration, accreditation, programme administration, and customer engagement services. • Managing the migration of records from an existing Documents & Records System to a Whole-of-Government Records Management Product while overseeing business-as-usual project activities. Core Responsibilities Programme & Project Delivery • Plan, manage and monitor project activities, timelines and budgets. • Ensure timely and quality delivery of milestones across assigned workstreams. Stakeholder Management • Collaborate with internal teams and relevant stakeholders to align requirements, resolve issues and achieve project objectives. Risk & Issue Management • Identify, assess and escalate risks and issues. • Implement mitigation measures to maintain project progress. Governance & Reporting • Produce and present project status reports, updates and supporting documentation for management and stakeholder review. Change Control • Manage change requests. • Assess impact to scope, cost and timelines. • Ensure proper documentation and approvals are maintained. Quality Management • Review project deliverables against acceptance criteria. • Ensure outputs support programme objectives and quality expectations. Operational Project Support • Oversee ongoing business-as-usual project activities. • Maintain operational continuity while supporting records migration initiatives. Qualifications & Experience • Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field. • Minimum 7 years of relevant project management experience in complex programmes involving multiple stakeholders. Essential Competencies • Proven experience managing ICT or digital projects in a structured project management environment. • Ability to drive teams and stakeholders towards common objectives without direct authority. • Capability to manage competing priorities and resolve disagreements constructively. • Strong analytical, organisational and problem-solving skills. • Ability to identify root causes and make sound decisions under pressure. • Proactive approach to risk identification and mitigation. • Effective in ambiguous and rapidly changing environments. • Consistent delivery across multiple concurrent workstreams. • Strong stakeholder relationship management and expectation management skills. • Excellent verbal and written communication abilities. Preferred Competencies • Familiarity with government ICT governance and procurement frameworks, including public sector statutory requirements. • Familiarity with government records management practices or Whole-of-Government digital platforms. • Experience with BPO programme management systems and outsourcing operations. • Familiarity with AI tools for productivity improvement and task automation, including responsible AI principles relating to privacy, fairness and transparency. • Proficiency in Microsoft Power Platform (e.g. Power BI), SharePoint Online, or workflow management tools such as JIRA / JIRA Service Management. • Ability to derive insights from data and communicate findings effectively. • Experience with agile methodologies and iterative project delivery. • Product-oriented mindset with focus on user outcomes, end-to-end ownership and alignment of project work to business objectives.