Consultant_SuccessFactors

Description Role Summary: Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise. Key Responsibilities: • Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices. • Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required. • Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes. • Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation. • Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs. Implement minor enhancements based on client feedback. Functional Competency: • Requirement Gathering: Documents clear business needs during workshops with moderate guidance. • Functional Expertise: Configuring and troubleshooting with growing confidence. Behavioural Competency: • Consulting Skills: Leads workshops and extracts insights from discussions. • Communication: Conveys ideas clearly and keeps stakeholders informed. • Task Ownership: Manages own responsibilities with minimal reminders. • Attention to Detail: Reviewing work carefully, reducing avoidable mistakes. • Client Orientation: Balances client requests with solution feasibility. • Problem Solving: Analyzes root causes and proposes solutions for common issues. Requirements • Bachelor's degree from a recognized institution. • 2–6 years of HRIS Implementation / Support / End User experience. • Hands-on experience in requirements gathering, configuration, testing, and UAT. • Strong communication, problem-solving, and self-management skills. • Certifications: SAP SuccessFactors Certification (required).