Technical Coordinator

Key Responsibilities • Handle customer enquiries regarding construction materials, hardware products and engineering services. • Prepare and follow up on quotations, sales orders and customer requests. • Coordinate customer orders with sales, procurement, warehouse and project teams. • Monitor delivery schedules and keep customers updated on order status. • Coordinate with suppliers and internal teams to resolve delivery or product-related issues. • Maintain customer records, quotations, purchase orders and supporting documentation. • Handle customer feedback, complaints and after-sales enquiries professionally. • Follow up on outstanding quotations and assist with customer account development. • Prepare periodic customer service and order-status reports. • Provide administrative and operational support to the sales and project teams. Requirements: Diploma or equivalent qualification, preferably with 2–3 years of relevant customer service/order coordination experience . Good communication, coordination and computer skills are required. Experience in construction, engineering, hardware or building materials would be advantageous.