1 Year Hospital Front Office Assistant - HSN

We are hiring under Recruit Express headcount and you will be deployed to: Location: Orchard Salary: $2600 Working hours: 5 days (any 5 days from Mondays to Sundays) 0700 - 1630hr @ 1030 - 2000hr Job Description: • Prepare daily VVIP/ VIP listing and send to respective HODs and Senior Management • Visit newly admitted patients and ensure patient’s confidentiality at all times. • Go the extra mile by offering assistance and recording feedback received • Handle and provide service recovery for potential feedbacks/ complaints that are addressed • Coordinate and conduct maternity webinars. • Escalate crucial issues to Senior Customer Relations Officer (SCRO)/ Executive if beyond scope for service recovery • Handle general enquiries such as queue filtering and manage billing matters • Perform bedside admission duties: • Ensure Health Declaration form is filled out and escalate for medical attention when necessary • Verify and key in patient data into system • Advise patients on the mode of payment • Follow-up with Drs and/ or clinic staff on completing admission information • Any other ad hoc duties as assigned by supervisor For interested candidate, please email your resumes to sunny.ng@recruitexpress.com.sg Sunny Ng San Ni Outsourcing Team Recruit Express Pte Ltd (EA No. 99C4599)