Operations & Customer Service Executive (Shipping / 1-year Contract)

About the role: We are partnering with a leading global container shipping company to hire a Revenue & Operations Executive. This role offers an exciting opportunity to support contract administration, billing, reconciliation, and customer account management activities while working closely with internal and external stakeholders in a dynamic shipping environment. Responsibilities: • Manage contract and billing information in internal systems to ensure accurate invoicing and compliance with agreed commercial terms. • Prepare, review, and issue reconciliation statements and invoices, ensuring accuracy and timely submission to customers. • Analyze operational and transactional data, investigate discrepancies, and coordinate with relevant stakeholders to resolve issues promptly. • Serve as the primary point of contact for customer queries relating to billing, reconciliation, and account-related matters, providing timely and professional support. • Collaborate with internal teams and external stakeholders to support day-to-day commercial operations and ensure smooth execution of contractual and billing processes. Requirements: • Minimum Diploma in Shipping, Logistics, Supply Chain or a related discipline. • Open to candidates with or without prior shipping experience. Training will be provided • Proficient in Microsoft Office applications, particularly Microsoft Excel, with strong analytical and numerical skills. • Detail-oriented and meticulous, with the ability to identify discrepancies, solve problems, and manage data accurately. • Strong communication and interpersonal skills with a proactive attitude, willingness to learn, and ability to collaborate effectively with internal and external stakeholders. Interested candidates who wish to apply for the above position, please click " Apply now " We regret that only shortlisted candidates will be notified. JAC Recruitment Pte. Ltd. EA License No: 90C3026 EA Personnel No: R26162205 EA Personnel Name: Wu Zhen Xi