Cloud Engineer/Platform infrastructure Engineer

Key Responsibilities: • Maintain critical infrastructure platforms including compute, storage, virtualisation, and supporting systems across development, staging and production environments. • Execute platform patching strategies, leveraging automation to maintain security and stability while minimising service disruption. • Follow and implement platform standards, executing infrastructure automation and modern operational practices to improve efficiency and reliability. • Support platform enhancement initiatives and implementation of new infrastructure solutions, ensuring alignment with enterprise architecture standards. • Manage virtualisation platforms (e.g., VMware, Hyper-V), including capacity monitoring, performance optimisation, and lifecycle management. • Implement and maintain robust monitoring and observability solutions for all platform components using modern tooling (e.g., Prometheus, Grafana, ELK stack). • Provide L2/L3 technical support for platform-related incidents, conducting problem determination and resolution. • Support containerisation initiatives and maintain container orchestration platforms for traditional workloads where applicable. • Implement Infrastructure as Code (IaC) practices to automate platform provisioning and configuration management. • Maintain backup, DR, and high-availability solutions for critical platform components. • Follow security controls implementation, including access management, security hardening, and compliance monitoring. • Collaborate with application teams to support platform stability, performance, and scalability requirements. • Create and maintain platform documentation, runbooks, and standard operating procedures. • Support team members on platform operations and modern infrastructure practices. EXPERIENCE AND SKILLS NEEDED Technical Requirements: • Strong experience with enterprise virtualisation platforms (VMware vSphere, Hyper-V) • Experience in storage systems (SAN, NAS) and enterprise backup solutions • Proficiency in Linux and Windows Server administration • Experience with infrastructure automation tools (Ansible, Puppet, Chef) • Knowledge of container technologies (Docker, Kubernetes) • Familiarity with monitoring and observability platforms • Experience with Infrastructure as Code practices • Understanding of networking concepts and technologies • Scripting abilities (Python, PowerShell, Bash) • Experience with high-availability and disaster recovery solutions Qualifications: • Bachelor's degree in Computer Science, Information Technology, or related field • Experience in infrastructure operations and engineering • Strong understanding of enterprise infrastructure components • Experience in supporting infrastructure modernisation initiatives • Excellent problem-solving and analytical skills • Strong documentation abilities • Effective communication skills with both technical and non-technical stakeholders