1 Year Call Centre Customer Service Officer | East | Up to $2800 #NKA

Location: Greenwich / Ubi Duration: 1 year Salary: $2600 - $2800 Working Hours: 5 days work week - shift work including weekends Job Responsibilities: • Act as the first point of contact for the customers • Supporting Client’s calls using the following site • Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction • Provide satisfactory explanations to customers and take remedial action where necessary • To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems • Ad-hoc duties that related to contact centre projects. Job Requirements: • Minimum O Level / Higher Nitec with customer service experience Ally (Kubota Ayako) CEI Reg. No. R26161457 EA Lic: 99C4599 Recruit Express Pte Ltd