Senior System Engineer

Responsibility • To establish ITSM standards, processes and guidelines that are in line with industry standards and best practices • Provide technical leadership to team members and provide technical consultancy to customers on matters related to system performance, integration and configuration. • Assist project Service Delivery Manager on managing the day-to-day Operations management. • Analyze system performance and makes recommendations for optimization • Ensure that the production environment is highly available per the needs of the business and established Service Level Agreements. • Lead and establish Root Cause Analysis for all High Severity issues. • Work with multiple teams for successful resolution of issues and incidents • Review Incident Report • Participate in the upgrade/patching planning and execution of the Middleware software • Ensure adherence to applicable Change and Release Management processes. • Develop technical documentation and procedure on monitoring, performance. • Regular projects reporting update to SDM & any other duties as and when assigned • Lead problem determination on system errors or malfunctions, and works with the application team/supplier to identify, diagnose and rectify the problem. • Performs capacity study to analyze current resource utilization and estimates future requirements. • Monitoring system to ensure high availability and optimal performance • Update documentation of work Requirements • Degree in any Information Technology degree or related sciences • Windows system administration background is required • 8+ years of VMWare experience with good knowledge on HCI (Hyper Converged Infrastructure), SDDC, ESX, VCenter and Hyper-V • Familiarity with VMWare automation (VRA,VRO) • Hands-on knowledge in Shell, Perl, Python or PowerShell • Familiarity with automated security patch and vulnerabilities management. • Experience planning and setting up project environments across development, QA and production • Experience in software-defined infrastructure software stack • Experience in VActive Directory, Domain Controller, DNS, DHCP, DFS, Proxy and Firewall servers • VCP certification is a definite plus • AWS Certified • Familiarity with the Government Data Centre (GDC) on boarding process • Familiarity with the prevailing Singapore Government standards and policies on infrastructure design and governance • Qualified in ITIL or similar qualification in Service Management is preferred Interested applicants, please Email , and look for Jensen Fang Lifa jensenfang@recruitexpress.com.sg Recruit Express Pte Ltd EA License No. 99C4599 EA Personnel Registration Number: R2197080 We regret that only shortlisted candidates will be contacted.