Inside Sales Specialist

Key Responsibilities • Serve as the primary point of contact for inquiries. • Handle customer complaints and feedback professionally. • Generate and provide timely sales quotations. • Follow up on customer orders regularly. • Maintain and update product price lists. • Generate ad-hoc sales and operations reports. • Review and process all incoming customer orders. • Clarify order discrepancies directly with clients. • Coordinate stock availability with Supply Chain. • Confirm delivery dates with the logistics team. • Issue Purchase Orders (POs) to suppliers. • Monitor incoming international and local shipments. • Communicate estimated delivery dates to customers. • Secure customer acceptance for delivery schedules. • Manage customer forecasts to plan inventory levels. • Maintain appropriate stock to prevent shortages. • Comply with AS9120 Aerospace Quality standards. • Adhere to ISO 14001 Environmental systems. • Follow all documented corporate operating procedures. • Assist Finance with customer invoice submissions. • Follow up on outstanding customer payments. Job Requirements • Diploma in Business or equivalent. • At least 2 years of relevant work experience in customer service. • Preferably with some background in polymer or chemical manufacturing. • Proficiency in SAP Business One (SAP B1) is preferred. Interested applicants are welcome to submit your MS Word resume to career@oneconsulting-global.com EA Personnel: R1107675 Agency No.: 07C3676