Sales & Business Development Manager

Sales Manager – AI Restaurant Solutions Employment Type: Full-Time Eligibility: Singapore Citizens / Permanent Residents (PR) Working Days: 5 Days per Week Work Arrangement: Flexible / Remote & Field-Based About the Company Our client is a technology start-up developing an AI-powered ordering and customer service platform for restaurants and F&B businesses. Diners can scan a QR code to browse menus, receive personalized dish recommendations, place orders and ask questions about menu items or restaurant services. The platform also supports multiple languages, dietary information and special requests, helping restaurants improve service efficiency and the dining experience. Key Responsibilities Sales & Business Development The Sales Manager will take a hands-on role in developing the Singapore market and acquiring restaurant and F&B clients. * Develop new restaurant, café and F&B clients across Singapore * Proactively approach restaurant owners, managers and key decision-makers * Conduct product presentations and live demonstrations of the AI restaurant system * Clearly communicate the product’s features, benefits and business value to potential clients * Understand each client’s operational needs and recommend suitable solutions * Manage the full sales cycle from prospecting and presentation to negotiation, closing and follow-up * Achieve monthly and quarterly individual sales targets * Build and maintain strong long-term relationships with restaurant clients * Identify partnerships and new business opportunities within the F&B industry * Gather customer and market feedback to support product improvement and business development Sales Team Building & Management As the business expands, the Sales Manager will progressively take responsibility for building and leading the company’s sales team. * Recruit and build a sales team based on business expansion needs * Interview, onboard and train new sales representatives * Train team members on product knowledge, client acquisition, presentations, negotiation and closing techniques * Set individual and team sales targets * Monitor sales activities and performance * Coach, motivate and develop sales team members * Establish effective sales processes, sales scripts and market development strategies * Lead the team to achieve overall company sales and revenue targets Requirements * Relevant experience in B2B Sales, Business Development, Account Management or Sales Management * Experience in F&B technology, SaaS, AI solutions, POS systems or restaurant-related services will be an advantage * Willing and able to conduct fieldwork as a mandatory part of the role. * Strong sales, communication, presentation, negotiation and closing skills * Confident in approaching restaurant owners and business decision-makers * Strong business development ability with a results-oriented mindset * Leadership experience or the potential and ability to recruit, train and manage a sales team * Self-motivated and able to work independently without close supervision * Comfortable working in a fast-paced start-up environment * Strong interest in AI, technology and innovative business solutions * An entrepreneurial mindset and willingness to take ownership of business growth Working Arrangement This is a 5-day work week with a flexible and results-oriented working arrangement. There is no requirement to work permanently from the office. The Sales Manager will have the flexibility to manage his/her own schedule and spend time visiting restaurants, meeting potential clients, conducting product demonstrations, following up with customers and developing new business opportunities across Singapore.