Service Crew

Company Overview O.D.D Ramen & Diner began as a pop-up project exploring the potential of fish-based ramen in the Singapore market. Today, we are challenging ourselves to evolve into a multi-concept dining destination that transforms throughout the day — serving ramen by day and Japanese-Western fusion dishes by night. Our kitchen is led by chefs with experience from a reputable Kaiseki Omakase restaurant, bringing together Japanese culinary techniques with modern and creative Western interpretations. We are looking for passionate, driven, and curious individuals who are excited to work in a dynamic Japanese-Fusion establishment. We are seeking team members to ensure excellent guest experiences, maintain food and service standards, and drive customer satisfaction. Come be part of O.D.D Ramen & Diner and grow with us as we continue to create something different. Job Scope • Achieve high standards of service, performance, and professionalism. • Ensure consistent delivery of exceptional guest experiences and handle customer feedback, enquiries, and complaints promptly and professionally. • Monitor reservations, seating arrangements, table turnover, and service workflow to ensure a smooth guest journey. • Ensure compliance with company policies, SOPs, food safety, health, hygiene, and workplace safety requirements. • Maintain a high standard of restaurant presentation, cleanliness, ambience, and overall operational readiness. • Ensure proper cash handling, cashiering procedures, and daily operational reporting are carried out accurately. • Build strong relationships with guests and identify opportunities to enhance customer loyalty and overall dining experience. • Perform any other duties and responsibilities as assigned by the Manager, Owners or Head Chef Qualifications • Minimally 1-2 years of experience in and F&B or hospitality establishment • Strong understanding of restaurant operations, service standards, inventory management, and cost control. • Customer-focused with excellent communication, interpersonal, and problem-solving skills. • Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment. • Proactive, hands-on, and solution-oriented with a strong sense of ownership and accountability. • Collaborative spirit with a positive team mindset • Knowledgeable with food safety and sanitation regulations Salary & Benefits: • Employment Type: Full-time (Split-Shifts) • Monthly Salary: Competitive Market Salary • Off-Days: Every Sunday + 2 Days • Yearly performance-based bonus • Staff Meal Provided • Medical coverage, including GP visits and hospitalization • Creative and collaborative work culture