Sales Manager

We are looking for a dynamic Sales Manager to lead our team in a premium pre and postnatal wellness and healthcare environment. You will oversee daily sales operations, manage a team, and drive revenue growth through exceptional client engagement. Job Description: 1. Sales Strategy & Target Achievement • Develop and execute sales strategies to drive growth across all service offerings. • Set and monitor KPIs to meet or exceed monthly and quarterly sales targets. • Identify and explore new business opportunities and customer segments. 2. Client Engagement & Relationship Management • Provide tailored consultations and build trusted relationships with expecting and new mothers. • Deliver high-quality, empathetic customer service aligned with the wellness journey of clients. • Maintain strong client retention through personalized follow-up and care. 3. Team Management • Lead, mentor, and train the sales and front-desk team to achieve performance standards. • Conduct regular coaching sessions on sales techniques, product knowledge, and service etiquette. • Foster a positive and professional work culture focused on collaboration and results. 4. Outlet Operations & Reporting • Oversee daily sales operations and ensure seamless appointment flow and client experience. • Ensure accurate documentation of sales records, package usage, and client information in CRM systems. • Prepare performance reports and provide strategic insights to management. 5. Brand Alignment & Marketing Collaboration • Work with the marketing team to execute in-store promotions, wellness campaigns, and referral initiatives. • Represent the brand in workshops, events, and wellness collaborations. • Stay updated on industry trends and customer feedback to help refine offerings. Job Requirement: • At least 5 years of sales or business development experience in the wellness, healthcare, or beauty industry. • Strong leadership capabilities with proven team management experience. • Excellent interpersonal and communication skills with a warm, client-centric approach. • Passion for maternal wellness and delivering exceptional service. We regret only shortlisted candidates will be notified.