Contract-to-Perm Patient Service Officer (Novena | Up to $3100 | Shift allowance) #HGNJ

We are hiring Contract-to-Perm Patient Service Officer to be outsourced to our clients from reputable healthcare organisations. Apply now! Job Responsibilities: * Manage patient appointments, including coordination of laboratory and diagnostic services. * Attend to phone, online and walk-in enquiries with professionalism and care. * Perform patient registration and ensure accurate records management. * Handle billing, payments and third-party claims accurately. * Prepare and manage corporate billing and monthly invoicing. * Identify and escalate urgent medical cases promptly to clinical staff. * Address patient feedback and support service recovery efforts. * Ensure compliance with PDPA, internal policies and audit requirements. * Provide administrative support, including reporting, filing and inventory coordination. Requirements: Minimum NOA level 1–2 years of working experience. Prior healthcare or hospitality experience would be advantageous Able to commit to a 5-day work week, including weekends. Able to commit to 42 hours per week. Able to work 3 rotating shifts based on roster (Am Shift – 7am - 4pm Pm Shift - 12.30pm - 9.30pm Over Night- 9pm - 7.30am) Able to commit to contract duration: 3 months, with possibility of conversion to permanent. All interested candidates are invited to email your resume in MS Word format to: Nerissa.goh@recruitexpress.com.sg Please include your full working experience, education background, notice period, and expected salary. Nerissa Goh Jia Ying (R21103899) Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599 Recruiter's ref code: #HGN We regret to inform that only shortlisted candidates will be notified.