Senior Business Analyst - Agile / Government Project

Job Description: • Lead requirements gathering and analysis through stakeholder interviews, workshops, user stories, acceptance criteria, process flows, and functional specifications. • Analyse and improve business processes, identifying gaps, inefficiencies, and opportunities for structural improvements. • Facilitate cross-functional collaboration across business, product, UX, engineering, operations, and other stakeholders to align requirements and priorities. • Support solution design and validation through prototyping, POCs, pilots, user research, testing, UAT, and defect resolution. • Perform data analysis and provide insights using SQL, Excel, dashboards, and visualisation tools to support evidence-based decisions. • Support Agile delivery and continuous improvement, including backlog refinement, sprint planning, delivery tracking, stakeholder communication, and mentoring junio r BAs. Requirements • Minimum 5 years' experience in Business Analysis, Digital Transformation, Product Delivery, or related roles. • Strong experience in requirements gathering, user stories, acceptance criteria, process mapping, and business analysis. • Proven ability in stakeholder management, workshop facilitation, and cross-functional collaboration. • Hands-on experience with Agile/Scrum, UAT/testing, Jira, Confluence, and process visualisation tools such as Visio, Lucidchart, or Miro. • Strong analytical and problem-solving skills, with experience using SQL, Excel, Power BI/Tableau or similar data tools to generate actionable insights.