Customer Service Officer (9 Months Contract) #NKC

Handle customer enquiries, feedback and service requests via calls, emails and other channels. Assist customers with policy-related enquiries and digital platforms. Follow up on cases and ensure timely resolution within service standards. Handle escalated cases and provide support to customers and internal teams. Make outbound calls for customer follow-ups and related matters. Maintain accurate records and follow company policies and regulatory requirements. Assist with department administration, procedures and ad-hoc projects. Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted