Functional Analyst (Business Analyst)

Job Responsibilities: • Collaborate with Product Owners, Software Architects, Developers, Project Managers, and customers to define product roadmaps, enhancements, and change requests • Participate in requirements gathering, business analysis, feasibility studies, functional design, testing, user acceptance testing (UAT), and implementation activities • Translate business requirements into functional specifications, user stories, workflows, wireframes, and test cases • Work closely with development teams throughout the software development lifecycle to ensure solutions meet business and user needs • Conduct business and technical impact assessments for enhancements and modifications to existing SaaS and enterprise applications • Facilitate workshops, discussions, and training sessions with customers and end users • Support troubleshooting, root-cause analysis, and resolution of application and system issues • Contribute to innovation initiatives, pilot projects, proof-of-concepts (e.g. AI) and new product development efforts • Collaborate with cross-functional teams including Project Management, Customer Success, and Technical Support to ensure successful product delivery and adoption What we're looking for • Bachelor's Degree, Postgraduate Diploma, or equivalent qualification in any discipline • At least 3 years of relevant experience in roles such as Functional Analyst, Business Analyst, System Analyst, Product Analyst, Product Owner, Functional Consultant, IT Analyst, or similar • Strong analytical and problem-solving abilities with a passion for understanding user needs and designing practical solutions • Excellent communication, presentation, and stakeholder management skills • Ability to engage effectively with diverse stakeholders, including healthcare professionals, administrators, and technical teams • Strong interest in software products, SaaS platforms, healthcare technology, or digital transformation initiatives • Familiarity with Software Development Life Cycle (SDLC), Agile, Scrum, or related methodologies will be an advantage • Positive attitude, strong sense of ownership, and willingness to learn and grow Interested applicants please send your resume to venessagoh@recruitexpress.com.sg Venessa Goh Wee Ni R24124686 Recruit Express Pte Ltd EA License No: 99C4599 We regret that only shortlisted candidates will be contacted.