Operations Executive

ob Description • Manage day-to-day airfreight export and import operations • Coordinate effectively with airlines, freight forwarders, transporters, and customs authorities • Prepare and review shipping documents, including Air Waybills (AWB), export/import permits, and declarations • Track and monitor cargo movements to ensure timely and accurate delivery • Maintain clear and proactive communication with customers and vendors regarding shipment status • Ensure full compliance with Dangerous Goods handling and airfreight regulatory requirements • Identify and resolve any issues or discrepancies that may arise during the shipping process • Contribute to the continuous improvement of our air export operations and processes • Work closely with the Customer Service team to secure and manage shipment bookings • Organize and schedule timely pickup of cargo from customers, ensuring smooth and efficient handling • Conduct market research, analyze industry trends, and evaluate competitors to identify growth opportunities • Oversee brand management, ensuring consistency across all marketing materials and communications • Develop and deliver marketing collateral and client presentations • Identify and pursue new business opportunities, including building strategic partnerships and driving business development initiatives • Collaborate with internal teams (e.g., operations and management) to implement marketing and growth initiatives effectively • Enhance marketing capabilities to improve customer engagement and retention Requirements • Solid understanding of airfreight documentation and customs clearance procedures • At least 2 years of relevant working experience in similar industry • Knowledge of Freight Management systems is necessary. • Ability to work independently and manage time-sensitive or urgent shipments • Ability to work under pressure and handle multiple tasks simultaneously • A team player with a proactive and customer-oriented approach • Singaporean only • Grow your career with a role that provides stability, development, and opportunities for advancement. Note: Direct Hire Only. Recruitment agencies will not be entertained.