12 Months Contract Contact Centre Executive (Insurance, Office hours) #BJT

Job Description: • Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors • Provide assistance to customers on the use of the Company’s portals and mobile app • Handle customers’ enquiries, complaints and feedback across all business channels • Handle escalated calls by new team members and outsourced contact centre • Execute outgoing calls to contact new customers or follow-up with existing customers Application Procedures Interested candidates, please email your resume to: Attention: Jamie Tan Pei Zhen (CEI No. R2199473) jamietan@recruitexpress.com.sg Recruit Express Pte Ltd (EA No.99C4599)