Operations Specialist | Up to $5,000+ #HHLT

📍 City Hall 🕒 5 Days, Office Hours 💰 Up to $5,000/month 💼 Responsibilities • Provide end-to-end IT support for HQ and regional users across hardware, software and network issues • Serve as the primary point of contact for IT helpdesk and end-user support • Troubleshoot Windows, business applications, ERP/CRM and enterprise systems • Manage user onboarding/offboarding, accounts, access rights and IT asset allocation • Maintain servers, networks, cloud platforms and other IT infrastructure • Perform system patching, updates, antivirus management and data backups • Support Microsoft 365 environment including Office, SharePoint and OneDrive • Manage endpoint security, user access controls and system compliance • Support IT projects, infrastructure deployments and system rollouts • Coordinate with IT vendors and manage hardware, software licences and asset inventory • Maintain IT SOPs, policies, user guides and technical documentation • Identify opportunities to improve IT operations, security and user experience 📝 Requirements • Min. diploma / Degree in IT, Computer Science or related discipline • Min. 3–5 years of IT end-user support and infrastructure operations experience • Strong Microsoft 365 expertise required – Office, SharePoint and OneDrive • Hands-on IT desktop / end-user support experience with a strong service mindset • Hands-on infrastructure and cloud operations experience • Knowledge of Azure / Alibaba Cloud and Cisco Meraki preferred • Microsoft Power Apps experience advantageous • Good understanding of IT security and access management • Regional / multi-location IT support experience advantageous • Strong troubleshooting, communication and user-support skills • Able to work independently in a fast-paced environment 📩 Email your resume to biomedical@recruitexpress.com.sg or Telegram @alexgohhl. ➖ Alex Goh Hock Leong CEI No.: R1763413 Recruit Express Pte Ltd (Healthcare & Life Sciences) EA Licence No.: 99C4599