Operations Manager (Student Management) #School #Yishun

Job Summary Support the Student Management Team and teachers by managing student discipline, supervising activities, maintaining records, and assisting with welfare and safety to ensure a secure and supportive school environment. Responsibilities • Support the Student Management Team and teachers in managing student discipline and behaviour cases effectively • Supervise students during recess, school activities, detention, and corrective work to maintain order and safety • Maintain accurate discipline records, student management files, and attendance tracking for reporting and follow-up • Assist in fact-finding and investigations related to discipline issues and coordinate communication with parents/guardians • Conduct safety and security walkabouts around the school, monitor entry/exit points, and assist with crowd management during events • Respond promptly to incidents and emergencies, escalating to appropriate school personnel as needed • Identify students needing additional welfare support and refer them to relevant school personnel for assistance • Assist with student briefings, school activities, and other operational duties assigned by the school Required competencies and certifications • Valid First Aid certificate, or willingness to obtain one before deployment Preferred competencies and qualifications • Minimum 5 years’ experience working with children, teenagers, or youth • Experience in student discipline, case management, or behavior support • Former national uniform services personnel • Strong communication, interpersonal, and conflict de-escalation skills • Ability to work independently and manage high-pressure situations • Proficient in report writing, documentation, and MS Office applications • Familiarity with restorative practices and student support frameworks Other Information Working Hours: • Monday to Friday, 7.00 am to 4.00 pm inclusive (1-hour lunch break) • No service required on Saturdays, Sundays, and Public Holidays