IT Executive

Job Responsibilities • Provide technical support to hotel colleagues and guests, troubleshooting hardware, software and network issues. • Install, configure, monitor and maintain IT systems, equipment and applications. • Ensure the smooth daily operation of the hotel's IT infrastructure and promptly resolve technical issues. • Provide administrative support, including IT documentation, record keeping, reporting and asset inventory management. • Coordinate with IT vendors, contractors and service providers. • Ensure compliance with IT security policies, conduct risk assessments and identify potential vulnerabilities. • Participate in IT projects and initiatives. Job Requirements • Strong knowledge of computer hardware, software, operating systems and networking. • Experience in IT troubleshooting, technical support and problem-solving. • Strong communication, interpersonal and customer service skills, with the ability to support both colleagues and hotel guests. • Good organisational and administrative skills, with attention to details • Ability to work independently and collaboratively in a fast-paced hotel environment.