Operations Manager / Snr Manager (Project Outsourcing) I Perm Role

Job Scope: • Oversee day-to-day operations of outsourced projects. • Develop and implement operational policies, procedures, and best practices. • Lead, manage, and develop team performance through coaching and evaluations. • Allocate and optimise manpower and resources to meet service demands. • Review and improve workflows to enhance efficiency and productivity. • Ensure service quality standards are met or exceeded. • Drive corrective and preventive actions for quality issues. • Ensure compliance with relevant health, safety, and regulatory requirements. • Manage vendor relationships to support effective service delivery. • Monitor and report key performance indicators (KPIs) to management, with actionable insights. Requirements: • Bachelor's degree • 5 years of hands on experience in ground operations management • Proven track record of implementing process improvements and driving operational excellence. • Knowledge of Six Sigma methodologies to drive process excellence will be advantageous. • Strong leadership, organizational, and problem-solving skills Kindly email your resume to vivien.khaw@tg-hr.com We regret to inform that only shortlisted candidates will be notified.