1 Year Contract Claims Digital Communications - Insurance ($3500-$4000) #NJE

• Handle claims-related enquiries and requests via email within service turnaround timelines. • Process and route claim submissions to the relevant team for assessment. • Respond to customers and representatives on claim-related matters in a professional and timely manner. • Support follow-up calls to explain claim outcomes when required. • Manage appeals, feedback, and complaints, escalating complex cases where appropriate. • Maintain accurate records and ensure compliance with internal policies and regulatory requirements. • Assist with ad-hoc projects and administrative duties as assigned. • Insurance background will be preferred Joy Yeow Zhi Qian (CEI Registration No:R2096261) Recruit Express Pte Ltd (EA Licence No: 99C4599)