[ENTRY] Junior Business Analyst

Working Hours : Monday - Thursday(8.30am - 5.45pm), Friday (8.30am - 5.15pm) Working Location : Pioneer MRT Salary Package : Up to $4,200 Employment Type : Full-time contract (1year renewable with chances of conversion) Business Analysisand Digital Transformation • Engage users to understand their needs and translate them into clear, actionable business requirements for internal teams and vendors. • Support digital transformation projects by reviewing existing processes and identifying opportunities to simplify, improve or automate manualwork. • Prepare user stories, process flows and requirements documentation for new systems, features and enhancements. • Support workshops, maintain requirements and action logs, and follow up on outstanding items to keep projects moving. • Prepare test scenarios and scripts, coordinate user acceptance testing, record results, and track defects through resolution. • Help develop user communications, training materials and rollout support for new systems and changes. Systems,Data, and Programming Support • Provide Level 2 support for issues raised by users,investigate possible causes, and work with Central IT, Enterprise IT or vendors on resolution. • Perform system configurations using low-code tools and support system changes and enhancements through testing, defect logging andpost-implementation checks. • Use Excel and SQL scripting to extract, clean, reconcile and analyse data for operational reviews and reporting. • Assist with data preparation, cleansing and migration activities when needed. • Monitor data quality and system performance and flag unusual trends or issues for follow-up. Documentation and Knowledge-BasedSupport • Initiate and maintain process documentation, system specifications, user guides, quick-reference guides and FAQs. • Keep project and system documentation organised, current andeasy for the team to retrieve. • Capture meeting notes, decisions and follow-up actions clearly. Requirements • A degree in Computer Science, Information Systems,Information Technology or a related discipline. • Ability to understand user needs and document requirements clearly and accurately. • A basic understanding of the system development lifecycle,from requirements and testing through to rollout and support. • Good working knowledge of Excel. Exposure to SQL, Python, VBA,or low-code tools would be an advantage. Familiarity with Denodo or Snowflake is a bonus. By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: • Contact you about potential opportunities. • Delete personal data as it is not required at this application stage. • All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Wong Siew Ting (Maeve) - R25127375 ScienTec Consulting Pte Ltd - 11C5781