Bar Manager

The Bar Manager is responsible for the end-to-end operation of the hotel’s specialty and pool bar. This role ensures exceptional guest experiences, drives beverage revenue, maintains brand standards, and leads ahigh-performing bar team. The ideal candidate must have extensive experience managing bar operations within a hotel environment. Key Responsibilities • Oversee daily bar operations, ensuring smooth service flow from opening to closing • Maintain 5-star standards of cleanliness, setup, glassware polish, and ambience at all times. • Act as the senior point of contact on the floor during peak hours, supporting bartenders and resolving issues in real time. • Coordinate with other F&B outlets, kitchen, stewarding, and front office to ensure seamless guest service. • Recruit, train, schedule, and supervise bartenders/ mixologist. • Conduct regular product knowledge, mixology, customer service, and responsible alcohol service training. • Perform performance reviews, provide coaching, and implement recognition programs to drive engagement. • Foster a positive, inclusive, and professional working culture aligned with hotel values. • Ensure all guests receive prompt, courteous, and personalized beverage service. • Handle guest inquiries, feedback, and complaints with discretion and professionalism. • Build rapport with regular guests and VIPs to encourage loyalty and repeat visits. • Organize and host beverage-related events such as tastings and promotions • Design, update, and cost beverage menus in collaboration with the F&B Leader and Executive Chef. • Stay current with international drink trends, craft cocktails, spirits, wines, and non-alcoholic offerings. • Implement seasonal promotions and signature cocktails to drive revenue. • Monitor stock levels, place orders, and manage supplier relationships for liquor, beverages, and bar supplies. • Conduct regular inventory checks, stock takes, and reconcile variances. • Implement cost control measures, minimize wastage, and achieve target gross profit margins. • Ensure full compliance with local licensing laws, health and safety regulations, and hotel policies. • Maintain accurate records for billing, cash handling, and POS transactions. • Assist in preparing and managing the bar’s operating budget. • Analyze sales reports, guest feedback, and cost data to identify opportunities for improvement. • Prepare weekly/monthly reports for F&B leadership on performance, incidents, and team updates. • Ensure all staff attendance, training records, and compliance documentation are up to date.