Reservation Sales Executive

Job Description: Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 9 Serviced Residences. • Handle reservations received via all channels timely and accurately according to SOPs • Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience • Maintain up-to-date information of all promotions and hotels information • Maximize opportunities through upselling techniques • Ensure proper filing and recording of all correspondences • Compliance with department’s related policies and procedures • Supports management as and when required Job Requirements: • Minimum Diploma in any field • Knowledge in Property Management System will be an advantage • Proficient in MS Office, email system, reservations system will be an advantage • Display high level of customer service • Possess strong communication and administration skills • Able to adapt in a fast-paced environment. • Able to work independently as well as a team • Able to work shifts, including weekends and public holidays (off-in-lieu if work on Public Holidays)