Admin Assistant (3 Months) #ESY

Communication & Enquiries • Respond promptly to phone calls and emails regarding matriculation processes, student/concession cards, and updates to personal particulars. Student Administration • Assist with requests related to Change of Programme, Student Status Letters, replacement cards, and personal data updates. • Handle inquiries on Leave of Absence, Programme Withdrawal, Credit Exemption, Course Enrolment exercises, and Tuition Grant matters. Document Verification & Follow-Up • Verify matriculation information and supporting documents for accuracy. • Correspond with learners to ensure timely submission of outstanding documents and compliance with matriculation requirements. Stakeholder Coordination • Liaise with Programme Leaders for necessary approvals. • Coordinate with appointed clinics to manage medical examination matters. System & Process Support • Assist with system testing and provide administrative support for all matriculation-related activities. Feedback & Service Delivery • Receive and manage feedback from learners and parents, ensuring timely resolution or escalation. • Distribute student and concession cards accurately. General Administrative Duties • Perform filing, scanning, data entry, and other administrative tasks as assigned. Interested candidates, please email your resume to annasee@recruitexpress.com.sg Anna See Sing Yee CEI Reg R25157535 Recruit Express Pte Ltd EA License No: 99C4599 We regret that only shortlisted candidates will be contacted