Condominium Manager

Company Overview Jones Lang LaSalle (JLL) is a global professional services and investment management firm specializing in real estate. Operating in 70 countries, JLL delivers management and outsourcing services for a 3.0 billion sq ft property portfolio and manages US$47.6 billion in real estate assets. Job Summary Lead and supervise on-site residential property management teams to ensure compliance, financial stewardship, and maintenance excellence for condominium estates under Jones Lang LaSalle’s management. Responsibilities • Lead and supervise on-site team members to ensure effective property management operations. • Administer compliance with house rules, by-laws, and statutory laws relevant to condominium management. • Prepare, convene, and attend all estate meetings, including writing minutes for Management Corporation meetings. • Manage and resolve inquiries and complaints professionally to maintain resident satisfaction. • Requisition, engage, and administer term contracts through proper approval systems. • Correspond and liaise with government bodies, solicitors, auditors, and professional consultants engaged by the Management Corporation. • Maintain organized filing and documentation systems within the management office. • Oversee safekeeping and accurate handling of monies stored in the management office. • Prepare and manage budgets to ensure financial accountability and control. • Manage arrears effectively to support the financial health of the estate. • Liaise with banks on banking and accounting matters related to the Management Corporation. • Prepare, recommend, and execute work plans for approved maintenance and improvement works from planning through completion. • Manage service providers’ performance to ensure quality and timely delivery of services. • Conduct regular property inspections and implement preventive maintenance to uphold operational standards and asset value. • Recommend improvements, additional works, and industry best practices to support estate enhancement. • Travel to Northeast and West locations as required for operational duties. Required Competencies and Certifications • Strong knowledge and application of BMSMA laws related to condominium management. • Proficient oral and written communication skills to engage stakeholders effectively. • Conflict resolution skills to manage disputes professionally and maintain positive working relationships. • Ability to work effectively in a fast-paced environment while managing multiple priorities. • Strong knowledge of current technology and proficiency in MS Office applications. • Minimum eight years of experience in residential property management. • Diploma or degree in business, building, or property management; or Accredited Managing Agent Individual certification with relevant professional credentials. Preferred Competencies • Positive and proactive approach to teamwork and problem-solving.