Partner Operation Manager (Tech company) - 12mths

Responsibilities: • Own the team's recurring data cadence, extracting, validating, and publishing the performance data that the team and its leadership rely on to track progress against targets. • Monitor partner and vertical performance against goals, proactively identifying gaps, anomalies, and emerging risks, and surfacing them to the relevant business owners with a clear point of view on root cause. • Conduct ad-hoc analysis to support performance improvement initiatives, translating raw data into actionable recommendations for business development and partnerships stakeholders. • Track progress and outcomes of global partnerships programs across multiple verticals such as Messaging and Commerce, building the reporting views that make performance legible to leadership. • Own the budget and resource allocation processes for the Product Partnerships team, working with Finance to submit and track partner budgets, ensure compliance with internal guidelines, and refine SOPs for seamless team operations. • Support partner lifecycle operations end to end, working with business development on the operational feasibility of new onboardings, and ensuring all partner leads are accurately captured and effectively tracked within the system. Minimum Qualifications: • Bachelor's degree in Business Administration, Finance, or a related field • 5+ years of experience in Business Analysis, Sales Operations, Partnership Operations, or Business Operations within the technology, SaaS, or digital advertising sectors. • Experience analyzing large volumes of data to identify risks, bottlenecks, and performance gaps, and to ensure accurate allocation of resources to partners. • Demonstrated business acumen in interpreting performance data. You can move from "what the numbers say" to "what we should do about it" and defend that view with stakeholders. • Track record of owning recurring reporting independently, from data extraction through to a published output leadership can act on. Familiarity with our internal reporting tooling can be trained; the ability to structure a question and interrogate the data behind it cannot. • Strong project management, communication skills with a track record of driving programs that require internal and external coordination across multiple teams. Preferred skills/qualifications: • Proficiency in SQL or equivalent query languages is a strong plus. • Experience tracking operational expenditure and reconciliation, with an understanding of how to justify spending to Finance and Procurement teams. • Able to work in ambiguity during early stages of partnerships, being able to set up foundations for operational excellence in the future. • Strong track record of successfully delivering high-stakes programs to an organization, showcasing operational rigour. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations. For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at sg.dataprotection@persolapac.com. PERSOL Singapore Pte Ltd (EA License No: 01C4394) | EA Registration No. R1770602 (Teng Min Yee)