Sales Coordinator (1 Year)

1 year contract, renewable Working hours: 8AM to 5PM Location: Seletar - Must be comfortable with the location Industry: Manufacturing / Chemical Role and Responsibilities: • Support Key account Managers to maintain and support customer relationship, improve business engagement and performance • Internal sales to support to capture ad-hoc demand through available business channel • Daily process including Order receiving, Sales order maintenance and basic RFQs, consult account manager when necessary • Experience in ERP systems (QAD, SAP, Oracle) • Promptly respond to & action customer quotes, orders, enquiries, and invoicing issues in an integral & professional manner. • Accuracy in recording & entering information, especially product names, batch numbers, and specifications. • Co-ordinate with plant production, purchasing, and logistics to ensure product availability and timely shipment of products to meet customer requirements. • Proactive in communication, both external customer and internal operation functions • Co-ordinate customer complaints with relevant area functions • Set priorities and support business/management directions • Quickly learner to gain basic understanding of the products and services offered, in order to quickly respond to simple customer inquiries • Provide regular feedback on customer needs and orders to Sales team. • Maintain high housekeeping standards in general office area. Requirement: • 3+ years of experience in customer service or a related role, preferably within the chemical industry • Excellent communication and time management • Capable of managing multiple accounts and handling escalated cases simultaneously • Comfortable with occasional overtime and short period business travel as needed We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations. For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at ••••@persolapac.com. PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • R25157681 (Lau Jing Wen)