Manager, IT PMO (Payments)

About Us • We are a high-growth Web3 payment infrastructure company redefining how users and businesses interact with stablecoins and digital assets. • Backed by licensed financial institutions, and trusted by leading Web3 partners, we provide crypto-fiat payment rails, card-issuing infrastructure, and CaaS (Cards-as-a-Service) solutions for exchanges, wallets, protocols, and global fintech innovators. • Our team comes from top global exchanges, tier-one tech companies, and leading fintechs across APAC and Europe — bringing deep expertise, a builder mindset, and a shared passion for shaping the future of compliant, scalable financial infrastructure. About the Role We are seeking a highly skilled and strategic IT PMO to drive the governance, planning, and execution of our technology initiatives. This role is essential in establishing project management standards, overseeing portfolio delivery, and ensuring alignment between IT programs and business objectives. The ideal candidate will excel in managing complex, cross-functional projects, optimizing processes, and partnering with senior leadership to enhance visibility, coordination, and operational efficiency across the IT organization. What You Will Do • Manage a portfolio of complex initiatives that span one or multiple lines of business • Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously • Report on project success criteria results, metrics, test and deployment management activities • Manage the day-to-day project activities and resources and chairs the project management team meetings • Maintain good project documentations including but not limited to project implementation plan, status report, issue log, etc. • Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership • Understand interdependencies between technology, operations and business needs • Manage project scope and change requests • Develop and manage all aspects of project and program engagement from planning external vendor relationships, communications, resources, budget change, risks and issues • Set and continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders • Delegate tasks and responsibilities to appropriate personnel • Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders • Coach, mentor, motivate and supervise on-site and remote project team • Deliver appropriate and effective executive level communication • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards. What You Bring Core Requirements • Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or related discipline • At least 5 years of experience in IT project or program management • Proven track record of managing large-scale, complex, cross-functional IT initiatives, ideally in a fast-paced or enterprise environment. • Strong understanding of SDLC, Agile, Waterfall, and hybrid project delivery methodologies. • Demonstrated experience in IT governance, portfolio management, and project prioritization frameworks. • Experience managing vendors, contracts, and outsourced delivery partners. • Familiarity with enterprise technology environments, including infrastructure, applications, cybersecurity, and cloud. Nice-to-Haves: • Understanding of card ecosystems (issuing, acquiring, BIN sponsorship, scheme requirements, risk & compliance). • Knowledge of on/off ramps, stablecoins, user acquisition funnels, or revenue-sharing models.