Head Barista

Responsibilities • Prepare and serve a variety of espresso-based and non-coffee beverages to high standards • Maintain the cleanliness and presentation of the coffee bar and equipment throughout the day • Engage warmly with guests, offering recommendations and ensuring a positive experience • Monitor inventory of beans, milk, and supplies, and restock when necessary • Support team members during busy periods, including basic cashiering or service help • Participate in opening and closing duties as assigned by the supervisor • Oversee daily store and shift operations, ensuring compliance with SOPs, product quality, and cleanliness standards. • Manage store opening and closing, safeguard assets, and resolve operational issues promptly. • Support inventory control through stock estimation, usage tracking, and waste reduction. • Maintain product quality, visual display, and merchandising standards. • Assist in organizing and executing in-store events and stay informed about customer demographics and local market trends. • Provide guidance and training to junior team members to ensure consistent service and operational excellence. Requirements • Strong interest in coffee and café culture, with a good understanding of espresso fundamentals • Comfortable operating manual and semi-automatic espresso machines • Able to multitask in a fast-paced, customer-facing environment • Friendly and service-driven, with clear communication skills