Order Fulfillment Executive (6 months/MEDICAL DEVICE MNC) - West/up to $4.5k #HAO

Salary: up to $4500 Duration: 6 months Working Days & Hours: Mon-Fri Office Hours Location: Science Park Job Description: • Attend to customers enquiries i.e. product, maintenance, rental, price, delivery etc. • Create new customer in system and screening of all partners. • Liaise with customers and contractors on receiving of customer equipment, own equipment (rental), process order in ERP system, job scheduling, quote, follow up, delivery order & invoicing in accordance to company guideline and policy • Check stock availability with factory/suppliers. • Administer PR for service tools – record, rental orders, liaise with supplier/ logistic and verify invoice. • Administrate FOA Service Warranty for Service Repair and work with Logistic for return and delivery to customer/ warehouse. • Actively liaise with engineers, sales and other CS Executive on customer queries, technical issues, status and deliveries schedule • Follow-up queries on pricing with factory and 3P suppliers and responsible for the creation of new part number where necessary. • Coordinate with purchaser, warehouse and delivery service providers to arrange customer order delivery. • Monitor weekly open orders and unbilled transactions. Contracts Management • Support Service Sales on Contracts, rental and Spares both for local and overseas customers. • Monitoring maintenance contract, rental schedule and coordinate with team for service scheduling, engineer dispatch and rental follow up action • Observes run-out-date of contracts/ rental due, reminder to customer, service manager, supervisor and prepare renewal documents. General Support • To assist and stand-in for co-colleague’s task & role during her absence. • Provide assistance to Service Managers in general administrative duties and monthly reports. • Recommend the inventory planning based on consumption of high runner parts • Any other additional duties not listed above that may be deemed as appropriate by the Service Manager. • Take up Workplace Safety & Health responsibilities/ activities as per requested by the company. Job Requirements: Min Diploma/Degree in Logistics/Supply Chain/Business or similar w min 3 yrs of relevant order processing experience Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg Ally Audrey Lok Xin Woon Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R21102307 allylok@recruitexpress.com.sg