UX Designer / GOVT

Location: West Job Type: Full-Time Contract (Subjected to renewal/conversion) Key Responsibilities • Lead end-to-end user research and UX design across digital initiatives. • Conduct user research with members of the public and internal stakeholders to understand user needs, behaviours, and pain points. • Map user journeys and design intuitive interfaces and workflows for complex service and legal processes. • Apply service design thinking across end-to-end journeys involving multiple touchpoints and stakeholder groups. • Create wireframes, prototypes, and high-fidelity designs in Figma to communicate design solutions effectively. • Translate complex processes and requirements into simple, accessible, and inclusive digital experiences. • Work closely with developers to ensure design feasibility and high-quality implementation. • Use research findings, user feedback, and relevant metrics to continuously improve the user experience. • Present and explain design recommendations to product, policy, business, and technical stakeholders. Requirements • Minimum 7 years of relevant experience in UX design, product design, user research, service design, or related roles. • Proven experience in user research, synthesis, and UX/product design. • Strong proficiency in Figma for wireframing, prototyping, and interface design. • Strong ability to simplify complex processes into clear and user-friendly digital experiences. • Experience conducting user interviews, usability testing, journey mapping, and design validation. • Strong understanding of user-centred design and service design principles. • Good analytical skills with the ability to translate research insights and data into design decisions. • Strong communication and stakeholder management skills. • Portfolio demonstrating thoughtful design work, problem-solving ability, and clear design rationale. By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: • Contact you about potential opportunities. • Delete personal data as it is not required at this application stage. All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Elaine Wong (Zoe) - R26162114 ScienTec Consulting Pte Ltd - 11C5781