Sales Support Executive (IT industry)

Monthly Salary: UP to $2500 (Negotiable) Working Address: Ubi Working Hours: Monday to Friday. 9AM - 6PM. Responsibilities and Duties Sales Administration & Quotation Support • Prepare sales quotations based on information provided by Sales Managers and Presales. • Ensure all quotations are accurate, complete and comply with company pricing policies. • Generate quotation reference numbers and maintain quotation records. • Coordinate quotation revisions and version control. • Follow up internally for quotation approvals where applicable. • Assist in preparing renewal quotations for maintenance contracts and software • subscriptions. • Support tender and proposal documentation when required CRM Administration • Create and maintain customer records in the CRM system. • Ensure CRM data is complete, accurate and up to date. • Remove duplicate records and maintain data quality. • Update account ownership and sales activities as instructed by the Sales Team. • Generate CRM reports for management when required Sales Coordination • Coordinate communication between Sales Managers, Presales, Vendors and Distributors. • Track quotation status and assist in following up pending quotations. • Monitor quotation validity and remind Sales Managers of expiring quotations. • Assist in coordinating customer meetings where required. • Maintain customer documentation and sales files. Vendor & Distributor Coordination • Request pricing from vendors and distributors. • Obtain special pricing approvals. • Request product availability and lead times. • Coordinate product registration where applicable. • Maintain vendor price lists and distributor contact information Marketing & Event Support • Coordinate company marketing events, seminars, webinars and workshops. • Assist in event registration and attendee management. • Coordinate venue bookings and logistics. • Prepare marketing materials and event kits • Liaise with vendors for event sponsorship. • Assist in post-event follow-up activities. • Maintain event attendance records in the CRM Documentation & Record Management • Maintain quotation archives. • Maintain customer correspondence records. • Ensure proper document version control. • Support ISO or internal documentation requirements where applicable. Reporting & Administration • Prepare weekly quotation reports. • Prepare CRM activity reports. • Assist in generating sales pipeline reports. • Track quotation conversion statistics. • Support monthly management reporting General Commercial Support • Support Sales Managers and Presales with administrative tasks. • Assist in onboarding new vendors and distributors. • Coordinate sample requests and demonstration equipment. • Perform other duties assigned by the Commercial Manager Qualification and Requirements • Diploma or Degree in Business Administration, Marketing, Sales or IT • Basic understanding of the IT, networking, cybersecurity, or technology industry would be an advantage. • 1–3 years of experience in sales support or sales administration • Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook) • Experience in using CRM systems is preferred • Strong attention to detail and a high level of accuracy • Able to manage multiple quotations, requests and deadlines simultaneously. • Proactive and responsive in supporting Sales Managers and Presales teams. • Able to coordinate effectively with customers, vendors, distributors and internal departments • Experience preparing quotations and coordinating vendor or distributor pricing. • Experience maintaining CRM data and generating basic sales reports • Ability to work in a fast-paced environment and support multiple Sales Managers and Presales Consultants. Benefits • 14 days AL • Medical benefits (including dental and hospitalisation) • Performance Bonus Nextbeat Singapore Pte.Ltd. EA License Number: 22C1267 EA Personnel: R22110252