Senior IT Product Manager - #1607

Roles & Responsibilities • Own the product backlog and roadmap across the product's key user journeys. • Translate user research, stakeholder needs, and policy requirements into clear product requirements and user stories. • Prioritize features based on user needs, impact, and delivery constraints. • Design for the range of users the product serves, accounting for their differing needs and contexts. • Define success metrics and track product performance, using data to inform decisions. • Plan and run discovery and validation activities and translate findings into product improvements. • Partner with designers, researchers, and engineering to move features from concept through to release. • Manage stakeholders across teams, communicating product direction and rationale clearly. Qualifications & Skill Sets • At least 5 years of experience in product management, with a track record of shipped digital products. • Strong product craft across requirements definition, backlog prioritization, and roadmapping. • Comfortable working with data to inform decisions and measure outcomes. • Hands-on discovery and user research experience, including planning, running, and acting on findings. • Experience delivering workflow- or management-type systems (dashboards, records, scheduling) is an advantage. • Familiarity with agile delivery and working closely with design and engineering. • Clear communication of product rationale to technical and non-technical audiences. • Prior experience in a government or public sector context is an advantage.