IT Business System Analyst (Up to $6k)

Location: Tampines Working Hours: Monday to Friday, 8:30am – 5:30pm Salary: Up to $6,000 (depending on experience) Join a dynamic organisation as an IT Executive, supporting business applications and translating business needs into practical technology solutions. Key Responsibilities • Gather and analyse business requirements from stakeholders and translate them into functional and technical specifications. • Support business applications, systems and IT-related projects to meet operational needs. • Work closely with users and stakeholders to understand issues, identify solutions and improve system processes. • Perform data analysis and reporting using SQL queries and relevant BI tools. • Manage and follow up on IT incidents and service requests through ticketing systems. • Support application platforms such as SAC, Servigistics and Power BI, with training provided where required. • Coordinate with internal teams and external vendors for system support and issue resolution. • Perform other IT-related duties and projects as assigned. Requirements • Experience in IT application support, business analysis or a related IT function. • Familiarity with SQL queries is required. • Experience with at least one IT ticketing/service management system ; Freshworks experience is an advantage. • Exposure to SAC, Servigistics or Power BI is advantageous. • Good communication and stakeholder management skills. 📩 To apply, please click "Apply Now" or send your updated resume to dorothy@recruitlync.com or WhatsApp 8501 7683. Ooi Shi Hui Dorothy (R1762852) Recruit Lync Pte Ltd (22C1000)