Business Analyst (Entry-Level)

Join a team supporting the digital systems behind student academic services. This hands-on role combines business analysis, system support, data analysis, testing, and programming, offering strong exposure to digital transformation projects within a large organisation. Location: West Job Type: Full-Time Contract (Subjected to renewal/potential for conversion) Key Responsibilities • Gather user requirements and translate business needs into clear system requirements, user stories and process flows. • Review existing workflows and identify opportunities for process improvement and automation. • Support system enhancements, testing, UAT, defect tracking and implementation activities. • Provide Level 2 application support and coordinate issue resolution with IT teams and vendors. • Perform data extraction, cleansing, reconciliation and analysis using Excel and SQL. • Support system configuration using low-code tools and assist with data migration activities. • Prepare and maintain system documentation, user guides, FAQs and training materials. • Support project workshops, meeting documentation, action tracking and rollout activities. Requirements • Degree in Computer Science, Information Systems, Information Technology, or a related field. • Basic understanding of the System Development Life Cycle (SDLC), requirements gathering and software testing. • Good working knowledge of Microsoft Excel. • Exposure to SQL, Python, VBA or low-code platforms will be advantageous. • Familiarity with Jira, ServiceNow, Confluence, Denodo or Snowflake is an added advantage. • Strong analytical, communication and documentation skills. • Organised, detail-oriented and comfortable working with both business users and technical teams. • Experience with programming would be greatly advantageous By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: • Contact you about potential opportunities. • Delete personal data as it is not required at this application stage. All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Elaine Wong (Zoe) - R26162114 ScienTec Consulting Pte Ltd - 11C5781