Post Sales/ Postsales Consultant (Cyber Security)

RESPONSIBILITIES • Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products. • Involve in Large-scale (Local & Regional) Project Implementation. • Provide on-site implementation services including testing, deployment & documentation. • Provide technical support in ensuring customer satisfaction. • Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues. • Be on routine standby to support 24×7 maintenance support calls. • Requires the ability to communicate issues clearly and concisely. • Excellent written and verbal communication skills are a necessary part of the job. REQUIREMENTS: • Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field. • 1-2 years relevant experience in IT industry providing network support and administration. • Equip with knowledge & experience in networking such as routing and switching technology. • Possess CCNA or CCSA certification. • Able to work independently as well as in a team environment. • Willing to work hard and eager to learn about new technologies. • Polite and able to communicate well to the clients. • Analytical and possess good troubleshooting skills. • Willing to work extended hours and on standby duty. • Excellent interpersonal and communication skills. • Independent and motivated. Interested applicants, please Email, fabianling@recruitexpress.com.sg Fabian Ling Tuong Liing R25129353 Recruit Express Pte Ltd EA Licence No: 99C4599 We regret that only shortlisted candidates will be contacted.