Supervisor

Job Summary We are seeking a dedicated Supervisor to lead front-of-house operations, ensuring seamless service flow, high guest satisfaction, and compliance with health and safety standards in a dynamic Food & Beverage environment. Responsibilities • Oversee daily opening and closing procedures to ensure smooth floor operations and a high-standard dining experience • Manage table seating flow to optimize guest service efficiency and satisfaction • Lead, train, and support junior staff and part-timers to uphold customer service standards and operational efficiency • Resolve guest inquiries and complaints professionally on the floor to maintain positive customer relationships • Monitor shift stock levels, perform daily cashier reconciliation, operate POS systems, and order necessary supplies to support operations • Enforce strict adherence to Singapore Food Agency (SFA) hygiene standards, workplace safety, and cleanliness across service areas • Assist management in executing promotional activities, special menu drives, and achieving upselling targets Required competencies and certifications • Minimum 2–3 years of hands-on supervisory or team-leading experience in the Food & Beverage / Hospitality industry in Singapore Preferred competencies and qualifications • Strong communication, interpersonal, and team leadership skills demonstrated through effective staff guidance and guest interactions • Proficiency with POS systems and basic cashiering procedures to support operational tasks • Flexibility to work shift rotations, weekends, public holidays, and split shifts in an active F&B environment • Proactive, customer-oriented mindset with the ability to manage high-volume rush hours smoothly under pressure