OUTLET MANAGER

• Oversee and perform the daily operations of the outlet for efficient operations • Work closely with the Area Manager on strategic business planning and operations • Develop cost-effective operational plan to achieve the outlet’s goals • Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target • Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines • Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls • Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues • Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards • Assist the Area Manager with recruitment and scheduling • Manage inventory levels and train staff with regard to ordering • Ensure good and prompt service to satisfy customers' needs • Represent the company to address customer’s complaints and feedback professionally in-store • Assist the Area Manager with regard to maintenance issues for respective outlets