General Manager - Lifestyle

P&L & portfolio management • Own the consolidated Lifestyle P&L and each line's contribution; report monthly by line. • Allocate attention and budget across the four lines by return, not habit. F&B (outsourced operator) • Manage the operator contract: service standards, performance review, escalation. • Own the incentive structure — verify it actually motivates the operator to its growth target; renegotiate if incentives cap out. • Coordinate F&B with events (catering, packages) and daypart programming. Retail • Own retail performance: revenue, gross margin, sell-through, inventory turns. • Direct buying and range planning • Drive attachment from arena traffic, members and event guests; visual merchandising with the Head of Brand. Events & venue sales • Manage the Events & Venue Sales Manager (B2B + B2C); own the events revenue line and pipeline reviews. • Approve event pricing, packages and calendar; protect BU arena revenue when selling buyouts. Rentals & partnerships • Grow recurring rental income: existing partners; source new rental partners for underused space and hours. • Lead brand partnerships and activations with the Head of Brand — the studio executes; this role owns the commercial relationship. What success looks like First 90 days • Full command of all four lines; F&B incentive structure reviewed with a recommendation; events pipeline live; rental growth plan for pickleball agreed. 12 months • BU tracking to target annualised; events at 2x+ current run rate; rentals at target; retail margin and turns improving. Requirements: • • 7+ years multi-line commercial leadership in hospitality, retail-hospitality, venues, malls or lifestyle brands with P&L ownership. • Proven results through outsourced operators and partners, not only direct teams. • B2B commercial instinct: events, partnerships or corporate sales leadership. • Retail literacy: margins, turns, sell-through, open-to-buy. • Event Planning skills and experience coordinating lifestyle events, activations, and community-focused initiatives. • Experience managing teams in hospitality, leisure, sports, or lifestyle venues, including coaching and performance management. • Strong organizational and problem-solving abilities, with comfort handling multiple priorities in a fast-paced setting. • Ability to work on site in Singapore with flexibility for some remote work; weekend and evening availability as required by operations and events. Good to have: • • Existing brand, agency or corporate network in Singapore. • Attractions, integrated resort or experiential venue background. • Experience curating premium experiences and lifestyle offerings. • Relevant diploma or degree in hospitality, business, events, or a related field is advantageous; prior experience in surf, snow, skate, or sports lifestyle environments is a plus. Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.