Program Administrator (Bedok) - FRESH GRADS WELCOMED

Job Responsibilities: • Order & Backlog Management: Managing Customer demand and Purchase Order. Tracking of "backlog" to ensure ship dates align with what was promised and monitor On Time Delivery (OTD). • Engineering Change Support: Coordinating the administrative side of Engineering Change Notice (ECN). This involves updating part numbers, Bills of Materials (BOM), and ensuring the Operations is building the correct version of a product. • Material & Inventory Tracking: Monitoring Excess & Obsolete (E&O) inventory. Flag parts that are no longer needed due to design changes and help the PM calculate the financial liability to be charged back to the customer. • Customer Communication: Serving as the first line of contact for routine inquiries, such as shipping status, tracking numbers, and Return Material Authorization (RMA) updates for repairs. • Shipping & Logistics Coordination: Working with the warehouse and logistics teams to ensure finished goods are packed, documented, and shipped according to the customer’s specific routing guides. • Reporting & Metrics: Generating weekly or monthly reports on Key Performance Indicators (KPIs) like On-Time Delivery (OTD), Demand waterfall, aged accounts receivable (AR), etc. • Support internal and External audits • Participate in Lean and ESS Program • General filing of correspondences between customers and plant. • Draw up quotations to customers. • Take purchase orders from customers. • Other duties as assigned. Job Requirements: • Degree / Diploma in any discipline or equivalent. • Minimum 2 years of experience in Electronics Manufacturing industry or in a related field, as well as customer / account management background is preferred. • Proficient in MS office applications, particularly in Excel (e.g., pivot tables, vlookup) and PowerPoint. • Proficient in Google sheet, Google drive and Google Slides. • Good communication skills. • Demonstrated attention to detail. • Able to work independently, fast learner and proactive.