SAP SuccessFactors Claims & Benefits Consultant Company: Affluent Software Innovations PteLtd

Job Description – SAP SuccessFactors Claims & Benefits Consultant Company: Affluent Software Innovations Pte Ltd Location: Singapore Employment Type: Full-Time Experience: 5–6 Years Role: SAP SuccessFactors Claims & Benefits Consultant RoleOverview Affluent Software Innovations Pte Ltd is seeking an experienced SAP SuccessFactors Claims & Benefits Consultant with 5–6 years of relevant experience to join our SuccessFactors practice in Singapore. The consultant will be responsible for designing and implementing solutions around employee benefits, claims management, eligibility, enrollment, reimbursement, and benefits administration . The role requires strong functional knowledge of HR benefits processes and hands-on experience translating business policies into SuccessFactors solutions. Hands-onimplementation experience is mandatory. KeyResponsibilities · Lead functional activities for SAP SuccessFactors Benefits and Claims implementations . · Engage with HR, Payroll, Compensation & Benefits, and business stakeholders to understand existing benefits and claims processes. · Conduct workshops to capture: o Employee benefit requirements o Eligibility criteria o Benefit plans o Enrollment processes o Claims and reimbursement policies o Employer/employeecontribution rules o Approval processes o Payroll impact · Analyze existing processes and identify opportunities for process standardization and automation. · Prepare functional requirements, solution designs, configuration documents, and process flows. · Configure SuccessFactors Benefits and related employee-benefit processes based on approved requirements. · Design and maintain benefit plans, eligibility rules, enrollment periods, and employee contribution structures. · Configure employee self-service processes for benefit selection, enrollment, changes, and claims where applicable. · Support claims workflows, approvals, validations, and reimbursement processes. · Configurebenefit-related business rules and approval mechanisms. · Manage employee eligibility based on organizational, employment, geographic, or other business criteria. · Supportbenefit lifecycle events such as new hire, transfer, promotion, termination,and employee-status changes. · Workwith payroll teams to ensure correct handling of benefit deductions,contributions, reimbursements, and payroll impacts. · Coordinate with technical teams for integrations with payroll, finance, insurance providers, and third-party benefits/claims platforms. · Participate in SIT, UAT, regression testing, cutover, Go-Live, and hypercare . · Support data migration, validation, reconciliation, and employee-benefit data cleansing. · Prepare test scenarios covering different employee groups, benefit plans, eligibility conditions, and claim scenarios. · Analyze production issues and provide functional solutions. · Prepare user guides, configuration documentation, and training material. · Conduct demonstrations and knowledge-transfer sessions for HR and Benefits administrators. BenefitsManagement Expertise Strong knowledge of employee benefits administration is expected, including: · Benefit plan setup · Eligibility rules · Benefitenrollment · Employee and employer contributions · Benefitdeductions · Coverage options · Dependents and beneficiaries · Enrollment windows · Life-eventchanges · New-hireenrollment · Benefit changes · Termination handling · Benefit statements · Employee self-service · Benefits administration reporting ClaimsManagement The consultant should understand the complete claims lifecycle, including: ClaimSubmission → Eligibility Validation → Document Verification → Approval →Reimbursement/Payroll Processing → Settlement → Claim History Relevantexperience includes: · Employeeclaim submission Claim categories and claim types · Claim eligibility · Claim limits and thresholds · Supporting document requirements Claimvalidation · Approval workflows · Claim rejection and resubmission · Reimbursement processing · Claim status tracking · Employee claim history · Claims reporting audit requirements Exposure to medical, transport, wellness, insurance, expense reimbursement, or other employee-benefit claims is an advantage. Configuration& Business Rules Hands-onexperience with SuccessFactors configuration is required. Thecandidate should be comfortable working with: · BusinessRules · Workflows · Role-BasedPermissions Eligibility rules · Employee groups · FoundationObjects · MDF objects · Benefit-relateddata structures · Approval logic · Validation rules · Automated benefit processes Payroll& Integration Exposure The consultant should understand the relationship between Benefits/Claimsand payrolllRelevant experiencece includes SAP SuccessFactors or Employee Central · Employee Central Payroll · SAP HCM Payroll · SAPS/4HANA · Third-partypayroll platforms · Insurance/benefitsproviders · Finance systems · SAP Integration Center · SAP CPI / SAP Integration Suite · OData/API-basedintegrations The consultant should be able to work with integration teams on requirements, data mapping, interface testing, reconciliation, and defect resolution. Implementation Experience – Mandato Candidates must have hands-on implementation experience in SuccessFactors Benefitsand/or Claims-related solutions. The implementation lifecycle should ideally include: Requirement Gathering → Benefits Process Design → Solution Design → Configuration →Business Rules & Workflows → Integration → Data Migration → Testing → UAT →Cutover → Go-Live → Hypercare. Candidates with only production-support or ticket-management experience will not meet the core requirement. Testing& Data Migration · Developfunctional test cases and test scenarios. Perform configuration and unit testing. · Support SIT and UAT. · Test benefit eligibility and enrollment scenarios. · Validate employee contribution and deduction calculations. · Test claims submission, approval, rejection, and settlement scenarios. · Validate payroll interfaces. · Supportemployee-benefit…