Adobe Campaign Operation Manager

Roles & Responsibilities: • Lead end‑to‑end digital marketing campaign execution for Taiwan and/or Hong Kong market using Adobe Campaign Classic V8 • Responsible for managing the stakeholders, coordinating and optimizing campaigns to achieve measurable results. • Operate effectively in a fast-paced environment and serve as a liaison between campaign briefings and the technical operations team. • A solid understanding of the technical configurations in Adobe campaign and full end-to-end campaign process, from brief to delivery, is essential. Additionally, the candidate must collaborate with internal stakeholders to ensure accuracy and timely delivery. • Coordinate full lifecycle of digital campaigns: brief, build, QA, launch, monitor, and report. • Collaborate with regional stakeholders and local teams to understand campaign requirements and create campaign briefs. • Use Adobe Campaign Classic (ACC v8) to design workflows, manage audience segmentation, and schedule deliveries. • Enforce quality-control standards and ensure timely delivery. • Collaborate with analysts in delivering required reports and deliver post-campaign analysis. • Liaise with the in-house technical team, coordinate discussions to resolve technical issue, implement optimization and enhancements. • Provide strategic input, leveraging frontline insights from client interactions and current campaign use cases. • Create documentation needed to support operations execution. • Ensure compliance with data privacy and local market regulations (e.g., PDPA, GDPR). • Requirements: • Bachelor degree in marketing or technology related discipline. • 4 years of hands-on experience in digital campaign operations. • Proficient in Adobe Campaign Classic (v7 or v8) • Strong understanding of campaign lifecycle management and CRM/MarTech tools. • Experience of managing campaigns in Taiwan and/or Hong Kong markets is a bonus. • Strong project management and communication skills. • This role is required to liaise with Taiwan/ Hong Kong customer.