Restaurant Manager

Job Duties and Responsibilities: Sales &Financials • Control labour cost, and monitor operating expenses to meet budget. • Work towards achieving Sales targets with the team • Keeping track on the daily sales collection and ensure it is being bank-in accordingly • Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection. • Strives to increase revenues, improve service and comes up with the appropriate suggestions. Staff Management • Supervise staff and team. • Conduct daily staff briefing and share information. • Coach and motivate the team to maintain high morale. • Maintians staff motivation levels • Take an active role in the day-to-day training and development of the team • Plan weekly duty roster and assign staff for daily operations. • Check tasks assigned are completed as per standards. • Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement. Daily Operations & Controls • Ensures Standard operating procedures followed up • Check to confirm daily tasks are completed • Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene. • Check all equipment are maintained and in good working order. • Oversee the smooth running of the operations to ensuring operation efficiency • Ensure all areas of the restaurant remain clean and free of clutter. • Coordinate with purchaser for orderings such as beverages, and-stock. • To order and maintain stock levels to avoid stock outages. • Coordinate with Chef on group booking. • Prepare all reports required including but not limited to: • Sales Reports & Tracking • Duty Roster and Attendance records • Part time and OT records, Inventory reports, All other related reports • Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment. • Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally. Customer Service • Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery. • Maintain a constant focus on providing excellent, memorable guest experiences. • Compiled feedback lists and follow through • Monitor and report on all feedback including online channels • Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner. • Builds relationships with regular guest Skills, and Attitude: • Display initiative, leadership qualities and ability to motivate team • Practice sales selling techniques to increase revenue. • Courteous and patient • A team player and works well with people • Able to work under pressure • Mature pleasant personality and can make sound decisions. • Ability to work in a fast-paced environment REQUIREMENT • Candidate must possess at least 5 Year(s) of working experience in the related field • Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent. Candidate will act as a Management for this job position. Exciting Benefits Await You: • Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200). • Performance Rewards: Quarterly incentives and attractive bonuses. • Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff. • Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements. • Smooth Transitions: Night transport provided for late-night work or transit. • Career Growth Opportunities: Explore advancement within our dynamic organization. • Education Support: Invest in your future with opportunities for further study. • Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.